OpenEMM Support

Hello,

I have installed OpenEMM from OVA, 19.10.009.012 and all works fine, I can send mailing successfully , but I can get no statistics at all, when I click on Statistics button and select any statistics options it just keeps loading and after a while nothing appears but a broken page image:

https://ibb.co/qWX01JZ

How can this be solved? Is there any log file to find correctly track this issue?

Thank you very much in advance!

Hello,

If you access your OpenEMM over Port 8080 or 8443 you have to add it to your birt .drilldownurl and birt.url as well.
Should look like this then:

birt.drilldownurl = http://<your FQDN>:8080
birt.url = http://<your FQDN>:8080/birt

Hello MikaLaurer,

You were absolutely right! I have edited those properties as you said and now statistics are shown correctly!

Thanks a lot for your help!

Have a good day!

Hello mfreundl !,

In my case these options were already set like you said:

birt.drilldownurl = http://<your FQDN>
birt.url = http://<your FQDN>/birt

but adding port 8080 to the url as suggested by MikaLaurer did the trick.

Thank you very much for the support!

It works after adding port 8080 to the url.
happy wheels