OpenEMM Support

Hi, I am using version 139 of Open Emm 2019. Tried to change template on mobile phone. While the source code window can be shown as full screen, there is no scroll available, so it's not possible to change the code that doesn't fit the windows. Footer etc. Tried both mobile version an look like pc. ...

Thank you for support!

maschoff wrote: ↑Tue Mar 03, 2020 6:40 pm Thanks for your feedback, We will check how to extend the docs to cover this issue.

If it possible to implement the free space indicator on the dashboard or before sending the large amount of mails or etc. to prevent disk full problem? Would be great)

Hi, I have initially about 7GB of the total disk space. After installing the system and all apps from manual and starting the mailing - the free space soon filled up and the mails start not generating. I'll rebooted the server and founded that the MySQL did not start, so only after some time I clean...

Founded the server's lack of storage place.
After adding the free space and changing the database user from openemm_user to simple openemm, and cleaning the temp/preview/ folder - the PDF start generated!
The issue can be closed!
Thank you for interest!

Hi, I tried to start the PDF generation from the shell. [root@OpenEmm logs]# /usr/local/bin/wkhtmltopdf "http://censored/mailingsend.do;jsessionid=25CF78682B52DC78CB4D2CD6522BDBC0?action=16&mailingID=13&previewFormat=1&previewSize=1&previewCustomerID=1&noImages=false" p...

Hi, The system send the statistics emails after sending newsletter in the specified time. But there is no file attached. Dear Sir or Madam, attached please find the statistics for your mailing "January" With kind regards Your AGNITAS AG P.S. if I send the message with the cofigurations and...

maschoff wrote: ↑Mon Feb 03, 2020 1:33 pm Is your log taken from catalina.out?

The logs from OpenEmm system - Administration-->System Status-->Show EMM Logfile

Also tried to PDF any webpage from ssh console - the file generated ok.

Yes, sure. Just tried. 1. Open the mailing 2. Preview HTML with images 3. Save As PDF The Log below 2020-02-03 11:37:31,834: ERROR [http-nio-8080-exec-17] com.agnitas.emm.core.workflow.service.GenerationPDFService - generatePDF: java.lang.Exception: Preview generation via wkhtmltopdf was unsuccessfu...

Hi! My stats show 100% PC users clicks and no one other (more than 20 thousand). My mail I've opened from mobile device and click in it, but no effect. Is it depend on some mailing settings or other? Please any suggestions. My OpenEmmVersion = OpenEMM Installer v19.10.001 = =========================...

Hi! Please help me to resolve the issue. In the /home/openemm/temp/Preview - there are a lot of zero length PDF files. Also the mailing preview banners and PDF file export did not work. Hope this log can help 2020-02-01 21:31:48,948: ERROR [http-nio-8080-exec-5] com.agnitas.emm.core.workflow.service...

Found the error cause the PDF Manual auto-wrapping... this worked fine: [Unit] Description=OpenEMM startup script After=var-run.mount network.target local-fs.target time-sync.target sendmail.service postfix.service [Service] User=openemm Group=openemm Type=oneshot RemainAfterExit=true ExecStart=/hom...

Hi! There is possibly an error in the systemd unit file openemm.service to start OpenEmm at startup. [Unit] Description=OpenEMM startup script After=var-run.mount network.target local-fs.target time-sync.target sendmail.service postfix.service [Service] User=openemm Group=openemm Type=oneshot Remain...

Thank you Maschoff!

I found the same questions and the reason was SELinux was Enabled.
https://forum.openemm.org/viewtopic.php?t=2543
After disabling the SELinux the SendMail start working as expected.

Best Regards,
Andrey

Hi, Please help me to resolve the permission issue which I can't to resolve. Jan 15 13:52:34 OpenEmm sendmail[13457]: 00FAqYYf013457: Milter (bav): error connecting to filter: Perm ission denied Jan 15 13:52:34 OpenEmm sendmail[13457]: 00FAqYYf013457: Milter (bav): to error state Jan 15 13:52:34 Ope...

Hello, I haved the similar issue I have Openemm 2015 and I would like to update to 2015 R3 but update service seems is not running (port 8044 is not listening) and from browser I receive ERR_CONNECTION_REFUSED. resolved after permitting the acces to 8044 port at firewall. But upgrade from OpenEmm 20...