OpenEMM Support

Versions of required components that we are presently using:

CentOS 4.5
Sendmail 8.13.1-3.2.el4
MySQL: 4.1.20 (Redhat's distribution)
JDK: 1.6.0_01
Python 2.3.4

We are upgrading to a faster machine and faster layers in the next few weeks, but it will all be in the same family. I'll update ...

We are using:

CentOS 4.5
Sendmail 8.13.1-3.2.el4
MySQL: 4.1.20 (Redhat's distribution)
JDK: 1.6.0_01
Python 2.3.4

with little trouble.

The Mails are being sent by OpenEMM How do you know they are "sent"?

I get the following Error " Permission denied" and " Softbounce 400: getaddrinfo failed" Where and under what circumstances do these errors appear?

Do you have multiple Oemm admin accounts and, if so, does the one you are using ...

As has been suggested elsewhere, Oemm needs the ability for an e-mail recipient to send the newsletter to his own friends.

Simply forwarding his own copy is NOT a good idea, as any unsubscribe and account mamangement functionality will still be associated with the original recipient (unless you ...

After sending a mail, a number of small problems appear in the phrasings under the "Send Mailing" tab.

Under the "Send Mailing" subhead:
1 - "This mailing was allready sent." has spelling and grammar problems.
Should read: "This mailing was sent already." or "This mailing has been sent already." or ...

Mailings > Title > Statistics tab

Click on "total clicks" to see a daily breakdown

Click on any date with a clicks total

All the clicks for that day are located in hour "0" when they should be displayed across the 24 hour spread.

Using Oemm 5.1.0 on CentOS 4.
Trackable links (no action items)

37,500 multi-part e-mails, 39KB in size, in 5 hours = 7,500/hour

CentOS 4.5
Sendmail 8.13.1-3.2.el4
MySQL: 4.1.20 (Redhat's distribution)
JDK: 1.6.0_01
Python 2.3.4

2.8 GHz dual Xeons w/4GB RAM
Shared with a very large, very busy vBulletin forum site that tends to get cpu-bound.
E-mails sent ...

Nothing in the manual that I see.

I want to track the source of my subscription sign ups. For example, my subscriptions will be coming from:
1 - CSV imports
2 - manual additions
3 - double opt-in form "a"
4 - double opt-in form "b"
5 - fast subscribe forum "c"

I particularly want to track the ...

This thread discusses performance, but not your specific numbers:

Performance of e-mail sending
http://www.openemm.org/forums/ftopic37.html

There's probably enough there to extrapolate to your case.

Dabbler wrote:If I use header/body tags in the mailing setup, the OpenEMM stats for link tracking do not work.

This appears to be related to the simple domain linking error. With all simple domain links removed, I now have header/body tags in my newsletters with working link tracking.

One more trigger:

* if the Text Module:Text content contains a domain-only link (e.g., http://www.mydomain.com" without a trailing slash or page address), the double redirect problem re-appears in the HTML version for both Preview and Fullview modes.

neat

I highly recommend having ALL the basic forms and actions predefined in the installer.

The "Basic" user interactions:
• Subscribe to a newsletter - simple
• Subscribe to a newsletter - Double Opt-in
• Unsubscribe from a newsletter - simple
• Unsubscribe from a newsletter - Double Opt-out
â ...

I have no idea if this is related, but I describe a similar trigger on this bug thread:
Fullview - scrambling web links
http://www.openemm.org/forums/ftopic426.html

I see OpenEMM having a problem handling SIMPLE links of the type you describe:
http://www.example.org

My workaround for the HTML ...

The archive seems to have only broken links to the fullview pages.

There is an errant space in the url. For example:
http://forums.mydomain.com:8080/form.do?agnCI=1&agnFN=Fullview&agnUID=%201.f.spn.null.e198pe1cd0

There is a space right after the "agnUID=" portion of the URL.

If I click on the ...

I spent a bit of time trying to reduce this to the simplest test possible and I think I may have something useful.

One error condition seems to be the (first) link to the simple domain url.

In this example, the first link is just to our forums subdomain. Please note that it does not have a ...