OpenEMM Support

Perfect, thank you

Hello

we found that the table mailing_account_tbl should be indexed, since it's a big table.
If not and having a very big number of mailings, the console never answers, since the SQL request in openemm 2013 for mailing overview seems to be something like :

SELECT *,
case when senddate is null ...

We are using Openemm 2013.

Hi
Thank you maschoff, but we don't use any specific tags in our templates.
The tag agnSYSINFO is visible in the xml.gz files that are generated in the META directory to be unpacked by the pyckdist process and processed by xmlback.exe.
I can see it in the xml files.


FYI Here is the HTML code that ...

Hi everyone,

our openemm install is working fine but we have sometimes some errors I can't explain whith the xmlback exe. Here is what we can found in logs :

[14.01.2016 10:14:33] 31138 ERROR/blockmail->blocks: tagposition [agnSYSINFO name="EPOCH"] not found in /home/openemm/var/spool/META/AgnMail ...

Hello

I wanted to clean my openemm-2013 db using a script based on a creation_date selection of the mailing ids. As explained in the documentation.
Unfortunately, my script nearly emptied the db since i didn't noticed that the creation_dates of my mailings was the one of the template they were ...

Hello

The RECOVER directory of our Openemm instance is full of old files.
What is the use of these files and is it safe to delete them?

Thank you for your help.