OpenEMM Support

Hi there,

after updating to the latest version 5.1.1 I was suprised to find out that mailing preview is now generating scrambled trackable links. While the earlier version created a link like this http://example.org/r.html?uid=xyz (depending on the value of 'rdir_domain' in company_tbl ) the ...

Hi Dabbler,

thanks for your reply. I already read your topic before and also followed your advice given below. Unfortunately neither a trailing slash nor any specified page reference solved the current issue.

Maybe there's a very simple reason or even better - a solution for this. I don't know ...

Hello,

this post is a follow up to the previously solved problem concerning time-outs when inserting raw hyperlinks into text-modules, see: http://www.openemm.org/forums/ftopic407.html .

Now that I am able to insert links into text-modules one problem still occurs. Every second time saving a text ...

Hi Alex,

thank you very much for your help. We configured our firewall an finally it works ;-)

Maybe configuring the firewall (if present) to enable OpenEMM to connect to the internet should be a little side note in the installation instructions. I'm not quite sure, but I think I haven't read ...

I would like to know if there is a configuration option for this connection time-out. If so a quick solution for us would be to configure a very short connection time-out. Because as kind of fall back in case of a timed out connection OpenEMM uses the URL as text-module content. This is exactly what ...

Hi Alex,

I found nothing unusual in the file console_stderr.log, but I when I looked into console_stdout.log I found these entries:
31.07 (16:28:55) MailingComponentImpl - loadContentFromURL: Connection timed out
2007-07-31 16:28:55,338 - loadContentFromURL: Connection timed out
31.07 (16:28:55 ...

Hi,

I already tried a leading space in front of "http". This works concerning saving the text module. But as another result OpenEMM does not create a trackable link from it anymore.

I will now check the suggested log file.

Tanks
Daniel

Hello Alex,

I just reproduced the same behaviour just by creating an empty new mailing, without a special template and simply putting a hyperlink like http://www.example.org/index.php?param1=1&param2=2 into the default text module named HTML-Version .

Again, saving takes several minutes.

Daniel

Hi Alex,

thanks for your offer to help. Below you can see two templates. One for a text-version the other one for an html-version of the mailing. No target specific content is provided.

Text-Version:
========================================================================
Beispiel
[agnDYN name ...

Hi,

after updating to the latest release (5.1) I still experience the same behaviour as described in the posts above.

As soon as I place a link in content text modules and try to save the mailing it takes minutes to perform this request.

In contrast, if the same link is put in the mailings ...

Hi,

I just imported a set of recipients, a few more than 40.000. Now I have the problem that in 'Recipient - Overview' a subset with 50 recipients per page is shown to the user and a pager at the bottom shows page 1 upto 20.

So, with the pager I am now able to access the first 1.000 recipients of ...

Hello everybody.

Currently I am using OpenEMM version 5.03 on CentOS 4.5 and MySQL 4.1.20. I intend to update to 5.1 within the next few days.

Anyway, I have experienced a problem while saving mailings or at least parts of it. If text/html modules contain links either in raw format like "http ...

Hi,
i experienced the same error as described here. The problem seemed to be missing privileges to the mysql database user, in my case 'agnitas', the standard user provided in the db-setup sql file 'openemm.sql'.

Although privileges are set in the above mentioned file these were apparently not ...