OpenEMM Support

the files are still not deleted at the QUEUE dir, even they have rights 777, is that normal ?

hi,

we are not working with sendmail, we are using the internal stuff from openemm.
the rights should be okay, i gave them 777 to be safe, but the files there still exists
and nothing gets deleted... there are also files there, which are older than one month...
is there anything i can do to debug ...

dear support,

we made an update to version 2011, then after our first mailing with this version, many custoomers got emails twice or more often :cry:
one customer got 12 emails!!! :? here are some lines of the logile news-semu.log:


[03.03.2012 02:30:54] 4385 ERROR/000027000000010F9: Failed to ...

hi,

how do i get the internal customer_id (at the database) when only having the agnUID ????

THANK YOU!
micha

ahhh okay.. my mailing i was testing has been 30minutes in the future..
so i can only stop mailings that are >=3 hours in the future ??

sorry, i cannot see a cancel button ;-((
i know this screenshot is after sending the list,
but for me the screen looks the same, when sending
is scheduled for the future.... if i am wrong, please let
me know where i should see this "cancel"....

thank you!

http://imm.io/media/1H/1Htl.png [/img]

thank you for any help...

hi,

i have the same problem ;-(((

here are my logs:


May 18 21:31:42 server2 sm-mta[13915]: l4IJVfrS013915: milter=bav, action=mail, continue
May 18 21:31:42 server2 sm-mta[13915]: l4IJVfrS013915: Milter (bav): time command (M), 0
May 18 21:31:42 server2 sm-mta[13915]: l4IJVfrS013915: --- 250 2 ...