OpenEMM Support

Hi,
I'm using OpenEMM 2011 on Debian.
I started getting this error in the openemm@localhost mailbox:


sql:update onepixel_log_tbl set open_count = open_count+1 where company_id = ? and customer_id = ? and mailing_id = ?
Exception: org.springframework.jdbc.UncategorizedSQLException ...

Thanks maschoff.
By option for "resetting the status for the group of recipients" I meant an option for changing back the status from "Bounced" (2) to "Active" (1), for all bounced recipients, not just reattaching one recipient at a time for particular mailing lists.
Although, I know it's possible ...

Hi,

I read a lot of posts here in the "Bounce management" section, but some things are still unclear to me...
I'm using OpenEMM 2011 on Debian squeeze 6.
I didn't configure any additional bounce management (running it "out of the box").


How do the softbounces / hardbounces work in this case? Is ...

Thanks for the reply. I have logrotate running, it maintains syslog, mail.info, mail.err mail.log, etc. But since the file in question is maillog (not mail.log), it was missing form logrotate config. I added it, so I'll see what happens.

Hi there,

I have a bit of a problem with maillog file, since it grows rapidly, and the partition for 'var' on this Debian distro (squeeze 6.something, I think) is predicted to be less than 3GB.
I was wondering what exact data OpenEMM pulls from this file, since it is needed to grant read access ...

Is OpenEMM webapp supposed to work in some kind of externalized context (CATALINA_BASE being set to install home...) ?
I did one successful installation before with explicit deployment of the openemm webapp folder, but that server had FQDN already set up, so the redirection domain was like http ...

Hi,

I installed OpenEMM-2011 on Debian squeeze. Everything works OK, except redirection URL's for images. For example, I cannot see them in preview of the Content Manager (the openemm_demo-cms.sql was previously loaded into the database).

I updated rdir_domain to: http://192.168.1.130:8080/openemm ...

OK, to answer my own question...
I forgot to edit emm.properties and cms.properties files, and to set appropriate fields to my openemm installation URL. It works now.

Hi,

I have the following problems with Content manager regarding pictures and preview (I'm using OpenEMM 2011):


On the main overview page of the Content manager, for all tabs (CM template, Module types and Content modules) initial preview doesn't work.
It just displays icon of non-existing ...